System and methods for connectivity correction
AssigneeeBay Inc.
InventorSandra Lynn Godsey
Life of this patent
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Abstract
A system, computer-readable storage medium storing at least one program, and computer-implemented method for correcting an interruption to an electronic commerce session. The electronic commerce session of a user is monitored and a change in connectivity occurring during the electronic commerce session of a user is detected. The change in connectivity may introduce a delay to the electronic commerce session. In response to detecting the change in connectivity, an alternate communication mode to continue the electronic commerce session is selected. Completion of the electronic commerce session is facilitated using the selected alternate communication mode.
Claims20
A system comprising:
- a processor of a machine;
- a connection monitoring module configured to detect an change in connectivity occurring during an electronic commerce session of a user operating a client device, the change in connectivity introducing a delay to the commerce session;
- a selector module configured to select an alternate communication mode to continue the electronic commerce session of the user in response to the detecting of the change in connectivity by the connection monitoring module;
- a transformation module configured to transform information related to a state of the electronic commerce session prior to the detecting of the change in connectivity into a format compatible with the alternate communication mode;
- and
- a communication module configured to facilitate completion of the electronic commerce session using the selected alternate communication mode.
A method comprising:
- detecting a change in connectivity occurring during an electronic commerce session of a client device operated by a user, the change in connectivity introducing a delay to the electronic commerce session;
- in response to detecting the change in connectivity, selecting an alternate communication mode to continue the electronic commerce session;
- and
- facilitating completion of the electronic commerce session using the selected alternate communication mode.
A non-transitory machine-readable storage medium embodying instructions that, when executed by a machine, cause the machine to perform operations comprising:
- detecting a change in connectivity occurring during an electronic commerce session of a user, the change in connectivity introducing a delay to the electronic commerce session;
- in response to detecting the change in connectivity, selecting an alternate communication mode to continue the electronic commerce session;
- and
- facilitating completion of the electronic commerce session using the selected alternate communication mode.
Dependencies are inferred from the claim text.