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US 2014/0278850 A1Published application
Crowd sourcing business services
AssigneeVault Ventures LLC
InventorsJohn Boccuzzi, JR., Peter Anthony Komassa, Joseph Anthony Sofio
Life of this patent
Estimating the term…
Abstract
Business services are crowd sourced via a system including a database of customer data and participant data, a web server, an app server, and an analytics engine. The system is configured to distribute tasks to suitable participants, to assess task data generated by participants, and to award incentives to participants based on the task data.
Claims19
A method for crowd sourcing business services, comprising:
- maintaining a database of customer data and participant data;
- receiving at a web server, from at least one customer, at least one request for a task;
- adding to the customer data the at least one request for a task;
- identifying at an analytics engine, based on the participant data, at least one participant suitable for performing at least one task requested by a customer;
- offering from an app server, to the at least one identified participant, an opportunity to perform the requested task;
- receiving at the app server, from at least a first of the at least one identified participant, a response including task data produced by performing the requested task;
- assessing at the analytics engine quality of the task data;
- generating at the analytics engine results based on the task data;
- adding to the customer data the results;
- and
- assigning at the analytics engine status points to the first of the at least one identified participant based on at least the quality of the task data.
8 more elements
A system comprising:
- a database storing customer data (comprising customer identity, customer locations, customer task requests, and customer task results) and participant data (comprising participant identity, participant available tasks, participant accepted tasks, and participant records of completed tasks);
- a web server offering customer access to the database via a web interface;
- an app server offering participant access to the database via a mobile app;
- and
- an analytics engine configured to flow task requests from the customer data into the participant available tasks, configured to obtain task data from the participant records of completed tasks, to generate task results based on the task data and the participant identity, and to flow the task results into the customer data, and configured to modify participant identity based on the task data,
- wherein, in response to task data provided by a participant, the app server is further configured to offer the participant an incentive via the mobile app, the incentive being relevant to the task data and to the participant's identity.
3 more elements
Dependencies are inferred from the claim text.