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OwnerMarie B. V. Olesen, Dana Fox +4inventors
InventorsMarie B. V. Olesen, Dana Fox, David Evans, April K. Linden, Eva K. Sheie, Aimee Ellingsen
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A technique of providing consumer ratings relates to the requesting from providers, consumer contact information for consumers receiving goods and/or services from the providers by an independent third-party rating service. In response to receiving the consumer contact information, sending of survey questionnaires to the consumers may then be accomplished. The independent third-party rating service may then cause the compiling of the survey results, and then may display on its third-party website the consumer ratings for the actual consumers who have received the goods and/or services. The third-party rating service may supply to the provider computers the ratings or reviews from the surveyed consumers. Sub-categories may also be searched.
A method of providing a consumer satisfaction rating by an independent third party rating service, comprising:
A method for controlling a computer system for providing consumer ratings via a network, comprising:
A method according to claim 15, wherein the website portal server software media displays two or more authorized individual satisfaction ratings for two or more actual consumers who have received the goods or services from a variety of independent and distinct goods and/or services.
A method according to claim 15, wherein the survey questionnaire comprises a pre-purchase survey questionnaire.
A method according to claim 15, wherein the survey questionnaire comprises a post-purchase survey questionnaire.
A method according to claim 15, wherein the compiler computer software media aggregates two or more proposed individual satisfaction ratings to create an aggregate satisfaction rating.
A method according to claim 19, wherein the website portal computer software media displays on the independent third party website software media the aggregate satisfaction rating for the consumers who received the goods or services from the providers.
A method according to claim 19, wherein the compiler computer software media determines benchmarks based on two or more aggregate satisfaction ratings.
A method for controlling a computer system for providing consumer ratings in response to consumer computers accessing the computer system via a network comprising:
Dependencies are inferred from the claim text.