System for providing consumer ratings

A computer system for providing consumer ratings, comprising:

• a real ratings portal computer communicating with a provider computer via a network;
• wherein the portal computer requests from the provider computer, consumer contact information for a consumer receiving goods and/or services from the provider;
• wherein the portal computer receives the consumer contact information from the provider computer;
• wherein the portal computer sends a survey questionnaire to the consumer computer in response to the received consumer contact information;
• wherein the portal computer receives a response from the consumer computer in response to the survey questionnaire;
• the portal computer communicating with a compiler computer;
• wherein the compiler computer receives the response from the portal computer and stores the response;
• wherein the portal computer generates a proposed individual satisfaction rating based on the response;
• wherein the portal computer sends the survey questionnaire response and the proposed individual satisfaction rating to the provider computer;
• the portal computer communicating with a website portal server;
• wherein the website portal server receives from the portal computer an authorized individual satisfaction rating for the consumer who received the goods or services from the provider;
• wherein the website portal computer displays the authorized individual satisfaction rating on the network;
• and
• wherein the portal computer provides the authorized individual satisfaction rating to the provider computer.

Software media for controlling a computer system for providing consumer ratings, comprising:

• software media for controlling a real ratings portal computer communicating with software media controlling a provider computer via a network;
• wherein the portal computer software media requests from the provider computer software media, consumer contact information for a consumer receiving goods and/or services from the provider;
• wherein the portal computer software media receives the consumer contact information from the provider computer software media;
• wherein the portal computer software media sends a survey questionnaire to software media controlling a consumer computer in response to the received consumer contact information;
• wherein the portal computer software media receives a response from the consumer computer software media in response to the survey questionnaire;
• the portal computer software media communicating with software media controlling a compiler computer;
• wherein the compiler computer software media receives the response from the portal computer software media and stores the response;
• wherein the portal computer software media generates a proposed individual satisfaction rating based on the response;
• wherein the portal computer software media sends the survey questionnaire response and the proposed individual satisfaction rating to the provider computer software media;
• the portal computer software media communicating with software media controlling a website portal server;
• wherein the website portal server software media receives from the portal computer software media an authorized individual satisfaction rating for the consumer who received the goods or services from the provider;
• wherein the website portal computer software media displays the authorized individual satisfaction rating on the network;
• and
• wherein the portal computer software media provides the authorized individual satisfaction rating to the provider computer software media.