Cross communication of common problem determination and resolution

A computer system for problem determination and resolution process cross communication, the system comprising:

• at least one processing unit;
• memory operably associated with the at least one processing unit;
• and
• an SPS storable in memory and executable by the at least one processing unit, the SPS comprising:
• an error detection component configured to determine symptoms of an error condition for a first data center device;
• a resolution component configured to analyze a resolution process performed by the first enterprise group for addressing the error condition for the first data center device;
• and
• a publication and subscription component configured to publish the error condition and the resolution process for access by a second enterprise group that manages a second data center device in a second management domain, wherein the error condition relates to a set of common configurations shared by the first data center device and the second data center device across the first and second management domains.

A computer-readable storage medium storing computer instructions, which when executed, enables a computer system to provide problem determination and resolution process cross communication, the computer instructions comprising:

• detecting symptoms of an error condition for a first data center device, the first data center device managed by a first enterprise group in a first management domain;
• analyzing a resolution process performed by the first enterprise group for addressing the error condition for the first data center device;
• and
• publishing the error condition and the resolution process for access by a second enterprise group that manages a second data center device in a second management domain, wherein the error condition relates to a set of common configurations shared by the first data center device and the second data center device across the first and second management domains.

A method for deploying a solution publishing system for use in a computer system that provides problem determination and resolution process cross communication, the method comprising:

• providing a computer infrastructure operable to:
• detect symptoms of an error condition for a first data center device, the first data center device managed by a first enterprise group in a first management domain;
• analyze a resolution process performed by the first enterprise group for addressing the error condition for the first data center device;
• and
• publish the error condition and the resolution process for access by a second enterprise group that manages a second data center device in a second management domain, wherein the error condition relates to a set of common configurations shared by the first data center device and the second data center device across the first and second management domains.