US 2014/0207664 A1Published application

Agent management system

AssigneeMoneyGram International, Inc.

InventorsEric J. Sander, Peter E. Ohser, Bart J. Davis, James M. Henry

Life of this patent

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Abstract

An automated process for processing application data related to agent on-boarding in a money transfer system includes proforma subprocessing to pre-qualify the application data, analysis subprocessing to analyze the application data, set-up subprocessing to set up agents on the money transfer system and training subprocessing to train the agents on services provided by the money transfer system. Each of the subprocesses accepts an administrator input in response to the application data. In response to the administrator input, each of the subprocesses has an outcome that is one of forwarding the data, denying the data, notifying an originator of the application data and requesting additional data.

Claims3

Dependent claims

A method for operating a computer system coupled to a communication network to provide a money transfer agent portal, comprising:

storing a plurality of agent profiles, wherein each profile includes agent-specific portal information;
receiving, over the communication network, a request from an agent for access to the agent portal;
signing-in the agent in response to the request for access to the portal;
accessing the agent profile for the signed-in agent;
providing a money transfer portal to the signed-in agent over the communication network, wherein the portal includes agent-specific information determined as a function of the agent profile;
receiving requests for money transfer services over the communication network in response to the agent's interaction with the money transfer portal;
processing the received requests for money transfer services and generating responses to the requests;
and
providing request responses to the agent over the communication network.

6 more elements

Dependencies are inferred from the claim text.

Facts

Application: 14/221,934Filed 21 Mar 2014
Priority: 16 Oct 2008
Published: 24 Jul 2014
Term ends: Not estimatedThe source records don’t support an estimate.

Classification7 codes

G06Q 20/10
Payment architectures: specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
G06Q 10/0633
Operations research, analysis or management: workflow analysis
G06Q 10/06398
Performance analysis of employees; Performance analysis of enterprise or organisation operations: performance of employee with respect to a job…
G06Q 40/00
Finance

Family

Application61/106,090Us provisional application · filed 16 Oct 2008
Application12/257,120Continuation · filed 23 Oct 2008
Application14/221,934Continuation
US 2010/0100426 A1Published application
US 2014/0207664 A1This patent

From the US filing history. Foreign family members aren’t listed.

Timeline

Citations

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