Systems and methods for detecting outages in a medical record exchange system

A system for detecting an issue with a message flow between two or more data systems, the system comprising:

• at least one hardware processor;
• and
• at least one executable software module that, when executed by the at least one hardware processor,
• at a first time,
• determines a number of first request messages transmitted during a first look-back period,
• determines a number of first response messages received during the first look-back period,
• calculates a first ratio of the number of first response messages to the number of first request messages,
• compares the first ratio to an alerting threshold, and,
• generates a first alert based on the comparison of the first ratio to the alerting threshold, and,
• at a second time, after the first time and after the alert has been generated,
• determines a number of second request messages transmitted during a second look-back period,
• determines a number of second response messages received during the second look-back period,
• calculates a second ratio of the number of second response messages to the number of second request messages,
• compares the second ratio to a clearing threshold, and
• determines whether to maintain or clear the alert based on the comparison of the second ratio to the clearing threshold.