Differentiated service levels for exception processing of financial transactions

A method, comprising:

• determining, by at least one computer, a defect in a financial transaction;
• determining, by the at least one computer, a service level of a bank account associated with the financial transaction;
• selecting, based on the service level, whether to provide a current status of resolution of the defect or to wait until a next scheduled notification time;
• and
• sending, by the at least one computer, information identifying the current status either in response to said selecting or at the next scheduled notification time, depending upon an outcome of said selecting.

A method, comprising:

• determining, by at least one computer, a defect in a financial transaction;
• determining, by the at least one computer, whether a service level of a bank account associated with the financial transaction corresponds to a first level of service and a second level of service;
• and
• in response to an update to a current status of a resolution to the defect:
• selecting, based on the service level, whether to provide a current status of resolution of the defect or to wait until a next scheduled notification time, and
• sending, by the at least one computer, information identifying the current status either in response to said selecting or at the next scheduled notification time, depending upon an outcome of said selecting.