Method and apparatus for communication with emergency dispatch services

A method for reporting an emergency event from a vehicle, comprising:

• triggering an emergency reporting application associated with a vehicle communication system in response to user activation;
• prompting a user to provide an emergency perspective of the emergency event;
• selecting one of:
• a voice call and a data call, in response to the emergency perspective received from the user;
• recording an audio message from the user in response to selecting the data call;
• and
• transmitting the audio message to a public service answering point (PSAP) over a data network.

An apparatus configured for reporting an emergency event, comprising:

• means for receiving user input identifying an emergency perspective of the user;
• means for selecting a data call based on the emergency perspective indicating the user is a bystander;
• means for recording an audio message from the user;
• and
• means for transmitting the audio message to a public service answering point (PSAP) over a data network.

An apparatus configured for reporting an emergency event from a vehicle, comprising:

• means for triggering an emergency reporting application associated with a vehicle communication system in response to user activation;
• means for prompting a user to provide an emergency perspective of the emergency event;
• means for selecting one of:
• a voice call and a data call, in response to the emergency perspective received from the user;
• means for recording an audio message from the user in response to selecting the data call;
• and
• means for transmitting the audio message to a public service answering point (PSAP) over a data network.

A computer program product for reporting an emergency event, comprising:

• a non-transitory computer-readable medium having program code recorded thereon, the program code including:
• program code to receive user input identifying an emergency perspective of the user;
• program code to select a data call based on the emergency perspective indicating the user is a bystander;
• program code to record an audio message from the user;
• and
• program code to transmit the audio message to a public service answering point (PSAP) over a data network.

A computer program product for reporting an emergency event from a vehicle, comprising:

• a non-transitory computer-readable medium having program code recorded thereon, the program code including:
• program code to trigger an emergency reporting application associated with a vehicle communication system in response to user activation;
• program code to prompt a user to provide an emergency perspective of the emergency event;
• program code to select one of:
• a voice call and a data call, in response to the emergency perspective received from the user;
• program code to record an audio message from the user in response to selecting the data call;
• and
• program code to transmit the audio message to a public service answering point (PSAP) over a data network.

A computer program product for emergency reporting, comprising:

• a non-transitory computer-readable medium having program code recorded thereon, the program code including:
• program code to receive an emergency audio message over a data network at a public service answering point (PSAP);
• and
• program code to route the emergency audio message to an emergency operator of a plurality of emergency operators.

An apparatus configured for reporting an emergency event, the apparatus comprising:

• at least one processor;
• and
• a memory coupled to the at least one processor,
• wherein the at least one processor is configured:
• to receive user input identifying an emergency perspective of the user;
• select a data call based on the emergency perspective indicating the user is a bystander;
• record an audio message from the user;
• and
• transmit the audio message to a public service answering point (PSAP) over a data network.

An apparatus configured for reporting an emergency event from a vehicle, the apparatus comprising:

• at least one processor;
• and
• a memory coupled to the at least one processor,
• wherein the at least one processor is configured:
• to trigger an emergency reporting application associated with a vehicle communication system in response to user activation;
• to prompt a user to provide an emergency perspective of the emergency event;
• to select one of:
• a voice call and a data call, in response to the emergency perspective received from the user;
• to record an audio message from the user in response to selecting the data call;
• and
• to transmit the audio message to a public service answering point {PSAP) over a data network.

An apparatus for emergency reporting, comprising:

• at least one processor;
• and
• a memory coupled to the at least one processor,
• wherein the at least one processor is configured:
• to receive an emergency audio message over a data network at a public service answering point (PSAP);
• and
• to route the emergency audio message to an emergency operator of a plurality of emergency operators.