Business methods and systems for facilitating and ensuring online transactions through live video and audio conferencing and recording

An online payment service method of facilitating and ensuring online transactions through the internet for merchants and individuals, the method comprising:

• providing a website for computer with data connection for customers to interact with a representative from said payment service system and/or view their payment service accounts;
• providing an application (app) optimized for mobile devices with web connection for customers to interact with a representative from said payment service system and/or view their payment service accounts that utilizes the mobile devices keyboard, microphone, and video camera;
• providing a web-based merchant a payment service website link that is displayed on the merchant's website or app and can redirect a customer to said payment service website or app upon selection of the link;
• providing multi-party conferencing tools including audio and video communication module and chat box for text entry for allowing interaction between a customer and a representative from said payment service;
• providing a real time video and audio recording module for video and audio recording the transaction process;
• providing a receiving module for receiving the product, charge, customer information;
• providing a database for storing the customer's information;
• providing network firewall and encrypting customer's information to ensure transaction security and customer's privacy;
• and
• a payment module for processing payment and/or money transfer via customer's payment service account, credit cards, debit cards, and/or bank;
• wherein the transaction process is video and audio recorded.