Methods and apparatus for providing expanded telecommunications service

A method of processing a voice communication comprising:

• facilitating by a call processing system computing device, a first Voice over Internet Protocol (VoIP) call from a caller to a called party;
• determining a first quality of the first VoIP call, wherein the first quality of the first VoIP call is based at least in part on dropped packet information for the first VoIP call during a first period of time occurring during the first VoIP call;
• based at least in part on the dropped packet information for the first VoIP call, determining if the first quality of the first VoIP call has degraded to at least a first threshold;
• at least partly in response to determining that the first quality of the first VoIP call has degraded to at least the first threshold, notifying the caller with respect to a first call reorigination control;
• at least partly in response to receiving, after notifying the caller with respect to the first call reorigination control, a call reorigination request from the caller via the first call re-origination control, causing, at least in part, a non-VoIP call to be initiated to the called party while the first VoIP call from the caller is maintained;
• and
• bridging the first VoIP call from the caller and the non-VoIP call to the called party.

A method of processing a voice communication comprising:

• facilitating by a call processing system computing device, a first Voice over Internet Protocol (VoIP) call from a caller to a called party
• determining a first quality of the first VoIP call, wherein the first quality of the first VoIP call is based at least in part on dropped packet information for the first VoIP call during a first period of time occurring during the first VoIP call;
• based at least in part on the dropped packet information for the first VoIP call, determining if the first quality of the first VoIP call has degraded to at least a first threshold;
• at least partly in response to determining that the first quality of the first VoIP call has degraded to at least the first threshold, notifying the caller with respect to a first call reorigination control;
• at least partly in response to receiving, after notifying the caller with respect to the first call reorigination control, a call reorigination request from the caller via the first call reorigination control, causing, at least in part, a non-VoIP call to be initiated to the caller while the first VoIP call to the called party is maintained;
• and
• bridging the first VoIP call to the called party and the non-VoIP call to the caller.

A system comprising:

• at least one computer processor;
• and
• a non-transitory memory embodied with a computer program comprising instructions which when executed by the at least one computer processor performs operations comprising:
• facilitating a first Voice over Internet Protocol (VoIP) call from a caller to a called party;
• determining a first quality of the first VoIP call, wherein the first quality of the first VoIP call is based at least in part on dropped packet information for the first VoIP call during a first period of time occurring during the first VoIP call;
• based at least in part on the dropped packet information for the first VoIP call, determining if the first quality of the first VoIP call has degraded to at least a first threshold;
• at least partly in response to determining that the first quality of the first VoIP call has degraded to at least the first threshold, notifying the caller with respect to a first call reorigination control;
• at least partly in response to receiving, after notifying the caller with respect to the first call reorigination control, a call reorigination request from the caller via the first call re-origination control, causing, at least in part, a non-VoIP call to be initiated to the called party while the first VoIP call from the caller is maintained;
• and
• bridging the first VoIP call from the caller and the non-VoIP call to the called party