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US 2013/0293372 A1Published application
Systems and Methods for Automated Monitoring with Flexible Operator Control
OwnerThomas Philip, Geoffrey Vanderkooyinventors
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Abstract
A monitoring service is described that allows flexible response through operators taken from a group of chosen individuals. When an alarm state is triggered the chosen individuals may act collaboratively as operators to manage alarm conditions for a particular user.
Claims14
A monitoring and response system comprising:
- a) at least one monitoring server with operator function
- b) at least one remote login to operator function under control of a pre-identified operator in communication with the monitoring server
- c) at least one base transceiver in communication with the monitoring server
- d) at least one remote unit in communication with a base transceiver
- e) a means to alert at least one third party of the option to use said operator function when an alarm condition has been triggered
- whereby any of a set of pre-identified responders can utilize the operator function on the monitoring server and respond to the alarm situation, without necessarily having a standing operator, allowing significant flexibility in response and reduction of standing cost.
3 more elements
A method of providing flexible emergency response to a user comprising the steps of:
- a) identification by the user of a set of trusted individuals that could act as operators
- b) registration of each of said trusted individuals as an operator if said operator accepts
- c) notification of the operator(s) that an intervention response for the user is requested due to an alarm condition
- d) transfer of intervention response control to the first responding operator for further action
1 more element
Dependencies are inferred from the claim text.