Location based quality of session control in unified telephony

A system comprising:

• a server device, wherein the server device can establish a conference call between two or more participants using end-devices to connect to said conference call;
• a location identifier, wherein the location identifier can detect a current location for a plurality of end-devices participating in a conference call;
• a historical trend data store, wherein the historical trend data store can maintain quality of session data at specific locations for specific end-devices having participated in a previous conference call;
• a quality of session identifier, wherein the quality of session identifier can query a historical trend data store for historical quality of session trend data for each of the end-devices at their detected current locations, and wherein the quality of session identifier can analyze current and historical quality of session data to determine whether it meets a pre-established threshold for a desired quality of session;
• and
• a corrective action handler, wherein the corrective action handler can perform an automated corrective action based on the determination of the quality of session identifier.

A computer program product, the computer program product comprising a computer readable storage medium having computer usable program code embodied therewith, the computer usable program code comprising:

• computer usable program code configured to establish a conference call between a plurality of participants;
• computer usable program code configured to determine a current location for each end-user device that joins the conference call;
• computer usable program code configured to query a previously established historical quality of session trend data store for each device's historical quality of session parameters based on the end-device's respective current locations;
• and
• computer usable program code configured to, if the determined quality of session of one or more of the end-devices is below a baseline quality level established for a conference call, automatically perform a corrective action to ensure the conference call is conducted with an overall quality of session at or above the baseline quality level.

A computer system comprising:

• one or more processors, one or more computer-readable memories and one or more computer-readable, tangible storage devices;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to establish a conference call with two or more people;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to determine a location of each end-user device used for the conference call;
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to query a previously established datastore based on the location and an identifier for the end-user device, where the datastore indexes different expected quality of service levels against different locations;
• and
• program instructions, stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, to, if results of the querying indicate that an end-user device has a relatively low quality of session below a baseline established for the conference call, automatically perform a corrective action designed to ensure the conference call is conducted with a quality of session at or above the baseline.