Methods and systems for predicting a fault
AssigneeNCR Corporation
InventorsHarold R. Yingling, JR., Cynthia Hill Evans, Larry D. Bass
Life of this patent
Estimating the term…
Abstract
Disclosed is a fault prediction system and method that uses non-fatal event data received from a terminal to make predictions concerning future fatal faults for the terminal. A complex fault pattern associated with a fault is applied to the non-fatal event data to predict the fault. A corrective action is provided for each predicted fault and historical data is used to predict a time to the predicted fault to govern the type of service response to create to prevent the fault.
Claims28
A method for predicting a fatal fault in a terminal using non-fatal event data, the method comprising the steps of:
- receiving a plurality of event data from the terminal where the plurality of event data includes non-fatal event data;
- identifying non-fatal event data associated with a fault from the plurality of event data;
- comparing the identified non-fatal event data to a predetermined fault pattern associated with the fault;
- and
- generating a fault predicted signal for the terminal when the predetermined fault pattern is found within the non-fatal event data.
23) A fault predicting system for predicting a fault in a terminal, the system comprising:
- a computer memory wherein a plurality of computer programs and data are stored;
- and
- a computer processor in communication with the computer memory wherein when the computer programs are executed by the computer processor operations are performed, the operations comprising:
- receiving a plurality of event data from the terminal where the plurality of event data includes non-fatal event data;
- identifying non-fatal event data associated with a fault from the plurality of event data;
- comparing the identified non-fatal event data to a predetermined fault pattern associated with the fault;
- and
- generating a fault predicted signal for the terminal when the predetermined fault pattern is found within the non-fatal event data.
Dependencies are inferred from the claim text.