Knowledge management system

A method of providing knowledge information to a survey participant using a computing device, comprising:

• conducting a survey using the computing device, wherein the survey is provided to and responded to by the survey participant;
• receiving survey responses provided by the survey participant at the computing device;
• mapping the survey responses provided by the survey participant to a set of knowledge resources specific to the survey participant based upon the survey responses using the computing device, the knowledge resources comprising information helpful to the survey participant to carry out a duty anticipated to be required of the survey participant, wherein the knowledge resources comprise educational information;
• and
• transmitting information about the set of knowledge resources to a designated entity.

A knowledge management system comprising:

• a computing device comprising a processor with memory, the computing device further comprising:
• a database configured to maintain survey participant and survey campaign information;
• a mapping engine configured to receive survey responses for a survey campaign completed by a survey participant;
• and
• a set of mapping rules containing rules configured to map the survey responses to knowledge resources specific to the survey participant based upon the survey responses, wherein the knowledge resources comprise information helpful to the survey participant to carry out a duty anticipated to be required of the survey participant, wherein the knowledge resources comprise educational information;
• wherein the mapping engine is further configured to facilitate identification of a set of knowledge resources specific to the survey participant and transmit information about the set of knowledge resources specific to the survey participant to a designated entity.