Systems and Methods for Service Delivery of Automatic Service Level Agreements

A system for compilation of automatic service level agreements comprising:

• a service manager portal that:
• receives a selection of a number of services offered by a number of third-party service providers;
• modifies an underlying contract for each third-party service provider selected to provide a service to the customer, said modifying being based on evaluation criteria for each such third-party service provider;
• and
• activates a resulting underlying contract with each third-party service provider selected to provide a service to the customer.

A computer program product for compilation of automatic service level agreements, the computer program product comprising:

• a computer readable storage medium comprising computer usable program code embodied therewith, the computer usable program code comprising:
• computer usable program code that, when executed by a processor, receives selection through a service manager portal of a number of selected services from a number of third-party service providers;
• and
• computer usable program code that, when executed by a processor, activates underlying contracts with said number of third-party service providers that correspond to the selected services,
• wherein said underlying contracts are modified when created based on historic performance records for each of said service providers.