System and method for employing self-optimizing algorithms to probe and reach regions of higher customer satisfaction through altered system parameters on survey results

A method for self-optimizing a complex system based on a determination of an alternation for an individual user, the method comprising:

• receiving a service request from an application on a user terminal;
• determining whether an alternation has been implemented for the individual user;
• retrieving the alternation for the individual user, wherein if the alternation is not implemented a new alternation is created;
• applying the alternation or the new alternation to settings of the complex system, wherein the service request is processed;
• and
• transmitting the processed service request and a user survey to the application on the user terminal.

A method for self-optimizing a complex system for all users of the complex system, the method comprising:

• receiving survey results from an individual user on an application on a user terminal;
• retrieving an alternation for the individual user;
• determining a subset of users that share the alternation;
• and
• determining an efficacy of the alternation for the subset of users.

A self-optimizing complex system, the system comprising:

• at least one user terminal transmitting survey results to a server;
• and
• the server providing the following:
• transmitting a user survey to an application on the at least one user terminal;
• upon completion of the user survey, retrieving survey results from the application on the at least one user terminal;
• compiling the survey results with survey results of other users;
• determining an alternation to the complex system based on the compiled survey results;
• and
• modifying settings of the complex system to incorporate the alternation.

A self-optimizing complex system, the system comprising:

• a user terminal;
• and
• a server connected to the user terminal, the server providing the following:
• receiving a service request from an application on the user terminal;
• determining whether an alternation has been implemented for the individual user;
• retrieving the alternation for the individual user, wherein if the alternation is not implemented a new alternation is created;
• applying the alternation or the new alternation to settings of the complex system, wherein the service request is processed;
• and
• transmitting the processed service request and a user survey to the application on the user terminal.

A self-optimizing complex system, the system comprising:

• a user terminal;
• and
• a server connected to the user terminal, the server providing the following:
• receiving survey results from an individual user on an application on the user terminal;
• retrieving an alternation for the individual user;
• determining a subset of users that share the alternation;
• and
• determining an efficacy of the alternation for the subset of users.

A computer system displaying an application depicting a self-optimizing complex system, the computer system comprising:

• a processor;
• a user terminal coupled to the processor;
• and
• a memory storing executable code comprising instructions to:
• transmit a user survey to the application on the user terminal;
• upon completion of the user survey, retrieve survey results from the application on the user terminal;
• compile the survey results with survey results of other users;
• determine an alternation to the complex system based on the compiled survey results;
• and
• modify settings of the complex system to incorporate the alternation.

A computer system displaying an application depicting a self-optimizing complex system, the computer system comprising:

• a processor;
• a user terminal coupled to the processor;
• and
• a memory storing executable code comprising instructions to:
• receive a service request from the application on the user terminal;
• determine whether an alternation has been implemented for the individual user;
• retrieve the alternation for the individual user, wherein if the alternation is not implemented a new alternation is created;
• apply the alternation or the new alternation to settings of the complex system, wherein the service request is processed;
• and
• transmit the processed service request and a user survey to the application on the user terminal.

A computer system displaying an application depicting a self-optimizing complex system, the computer system comprising:

• a processor;
• a user terminal coupled to the processor;
• and
• a memory storing executable code comprising instructions to:
• receive survey results from an individual user on the application on the user terminal;
• retrieve an alternation for the individual user;
• determine a subset of users that share the alternation;
• and
• determine an efficacy of the alternation for the subset of users.

A computer readable medium having a computer program which is executable by a processor for self-optimizing a complex system, the computer readable medium comprising:

• an arrangement providing the following:
• transmitting a user survey to an application on a user terminal;
• upon completion of the user survey, retrieving survey results from the application on the user terminal;
• compiling the survey results with survey results of other users;
• determining an alternation to the complex system based on the compiled survey results;
• and
• modifying settings of the complex system to incorporate the alternation.

A computer readable medium having a computer program which is executable by a processor for self-optimizing a complex system, the computer readable medium comprising:

• an arrangement providing the following:
• receiving a service request from an application on a user terminal;
• determining whether an alternation has been implemented for the individual user;
• retrieving the alternation for the individual user, wherein if the alternation is not implemented a new alternation is created;
• applying the alternation or the new alternation to settings of the complex system, wherein the service request is processed;
• and
• transmitting the processed service request and a user survey to the application on the user terminal.

A computer readable medium having a computer program which is executable by a processor for self-optimizing a complex system, the computer readable medium comprising:

• an arrangement providing the following:
• receiving survey results from an individual user on an application on a user terminal;
• retrieving an alternation for the individual user;
• determining a subset of users that share the alternation;
• and
• determining an efficacy of the alternation for the subset of users.