Call control across multiple interfaces

A non-transitory computer readable storage memory storing instructions that when executed by a computer cause the computer to perform a method for call control comprising:

• receiving communications associated with a monitoring of a VoIP interface, a PSTN interface, and a mobile telephone interface for an incoming call;
• responsive to receiving notification of a first user action to accept an incoming call, placing a current active call in a hold queue, the hold queue configured to contain calls placed on hold received over the VoIP interface, the PSTN interface, and the mobile telephone interface, wherein the first user action is a call answer user interface action at a headset;
• receiving notification of a second user action to place the incoming call on a hold status, wherein the second user action is a call flash user interface action at the headset;
• and
• responsive to receiving notification of the second user action, placing the incoming call in the hold queue, retrieving a next call from the hold queue and initiating activation of the next call.

A telecommunications device comprising:

• a headset interface configured to communicate with a headset;
• a first network interface;
• a second network interface;
• a third network interface;
• a device user interface;
• a processor;
• and
• a memory storing a call control application configured to place the second network interface or the third network interface on a hold status, and activate from a hold status the first network interface, wherein a first connected call resides on the first network interface and a second connected call resides on the second network interface or the third network interface.