Initiating instant messaging (im) chat sessions from email messages
AssigneeAT&T Intellectual Property I, L.P.
InventorsDALE W. MALIK, W. TODD DANIELL
Life of this patent
Estimating the term…
Abstract
Systems and methods for integrating instant messaging (IM) services and email services are described. In one embodiment, email messages and IM chat session transcripts are threaded to each other so that an email thread history may be traced back to an IM chat session transcript and, conversely, an IM thread history may be traced back to an email message.
Claims20
A system for integrating email and instant messaging services, comprising:
- an electronic processor configured to:
- determine an internet presence of a first contact identified in an email message from the first contact;
- display presence information of the first contact in the email message based on determining the internet presence of the first contact;
- initiate an instant messaging chat session with the first contact from the email message;
- reformat an instant message received from the first contact by removing an instant messaging address of a user from the instant message from the first contact and concatenating content of the instant message from the first contact with an instant messaging address of the first contact prior to transmitting the instant message from the first contact to a second contact;
- and
- transmit the instant message to the second contact.
A method of integrating instant messaging services and email services, comprising:
- determining an internet presence of a first contact identified in an email message from the first contact;
- displaying presence information of the first contact in the email message based on determining the internet presence of the first contact;
- initiating an instant messaging chat session with the first contact from the email message;
- removing an instant messaging address of a user receiving the instant message from an instant message from the first contact;
- concatenating content of the instant message from the first contact with an instant messaging address of the first contact prior to transmitting the instant message from the first contact to a second contact;
- and
- transmitting the instant message to the second contact.
A non-transitory, computer-readable medium comprising computer instructions for causing an electronic processor to:
- determine an internet presence of a first contact identified in an email message from the first contact;
- display presence information of the first contact in the email message based on determining the internet presence of the first contact;
- initiate an instant messaging chat session with the first contact from the email message;
- reformat an instant message received from the first contact by removing an instant messaging address of a user from the instant message from the first contact and concatenating content of the instant message from the first contact with an instant messaging address of the first contact prior to transmitting the instant message from the first contact to a second contact;
- and
- transmit the instant message to the second contact.
Dependencies are inferred from the claim text.