Method of Providing Instructional Material While A Software Application is in Use

A computer-readable medium including instructions that, when executed by a processing unit, cause the processing unit to provide instructional information to an end-user of a software application, by performing the steps of:

• receiving contextual information associated with the software application;
• computing a relevance score for each learning resource in a plurality of learning resources based on a measure of the relevance of the learning resource to the contextual information;
• based on the relevance scores, selecting one or more learning resources to present to the end-user;
• and
• displaying to the end-user the one or more learning resources in a help space within a display window.

A computing device, comprising:

• a processing unit configured to:
• receive contextual information associated with the software application;
• compute a relevance score for each learning resource in a plurality of learning resources based on a measure of the relevance of the learning resource to the contextual information;
• based on the relevance scores, select one or more learning resources to present to the end-user;
• and
• display to the end-user the one or more learning resources in a help space within a display window.