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US 2012/0233020 A1Published application
Using social network and transaction information
AssigneeTurnTo Networks, Inc.
InventorsGeorge Eberstadt, Karen McGrane
Life of this patent
Estimating the term…
Abstract
Among other things, a user, who is engaged in a commercial activity on a commercial online site, is exposed to computer-stored information that (a) is associated with another user of the online site, (b) would otherwise be private to the other user, (c) relates to the commercial activity of the user, and (d) is controlled by the site.
Claims89
A computer-implemented method comprising
- exposing, to a user who is engaged in a commercial activity on a commercial online site, computer-stored information that (a) is associated with another user of the online site, (b) would otherwise be private to the other user, (c) relates to the commercial activity of the user, and (d) is controlled by the site.
A computer-implemented method comprising receiving an online inquiry from a user who is contemplating a transaction on an online site,
- identifying one or more other users of the online site to whom to direct the inquiry, based on stored information about other transactions that have occurred on the online site.
A method comprising
- sending a question about a product to a potential responder who can be inferred to have knowledge about the product, based on data that is controlled by an online site and is about an action of the potential responder at the online site.
A method comprising
- receiving, from an online site, data about an action of a potential responder at the online site from which it can be inferred that the potential responder has knowledge about a product, and returning, for use by the online site, an answer of the potential responder to a question about the product.
A method comprising
- sending a question about a product from a shopper at an online site to one or more potential responders who can be inferred to have knowledge about the product, based on data that is controlled by one or more other online sites and is about actions of the potential responders at the other online sites.
A method comprising
- receiving from one or more online sites, data about actions of one or more potential responders at the online sites from which it can be inferred that the potential responders have knowledge about one or more products, and returning to other online sites, answers of the potential responders to questions about the products.
A method comprising
- incentivizing an online site to deliver as much data as possible about actions of people on the site from which knowledge of the people about respective products can be inferred, by using the data to enhance the likelihood that shoppers who have asked questions about the products will buy the products.
A method comprising
- sending questions about products to potential responders who have engaged in activities on an online site from which it can be inferred that they have knowledge about the products, the potential responders' consent to having the questions sent to them being inferred from permissions that the potential responders have granted to the online site to send messages to them.
A method comprising
- providing a service to accept, from any arbitrary sources, identifications of items of commerce and questions about the items, and to respond to the questions with (a) answers from responders who can be inferred to have knowledge about the items based on activities of the responders at other sites and (b) pointers to the sites where the activities of the responders occurred.
A method comprising
- displaying to a shopper an answer to a question posed by the shopper about a product, the answer being provided by a responder who can be inferred to have knowledge about the product, and displaying with the answer, a control that enables the shopper to proceed with a purchase of the product.
A method comprising
- including on a business's page on a social networking site, questions posed by shoppers about products on the business's website, and answers to those questions provided by responders who can be inferred to have knowledge about the respective products.
A method comprising
- including on a business's page on a social networking site, a facility that enables a user to post a question about a product offered by the business and that posts answers from responders who can be inferred to have knowledge about the respective products.
Dependencies are inferred from the claim text.