Interactive Personalized E-Experience System and Method for Visual Voice Mail

A wireless device configured to interact with a visual voicemail system, the wireless device located at a premises and comprising:

• a transceiver configured to:
• transmit a query to a wireless network,
• receive a visual voicemail message, and
• transmit a response to the visual voicemail message;
• and
• a processor configured to:
• present the visual voicemail message to a user, wherein the visual voicemail message comprises user data and contents associated with the premises,
• receive an instruction from the user to generate the response to the visual voicemail message;
• and
• generate the response to the visual voicemail message.

A system for providing a personalized shopping experience, the system comprising:

• a visual voicemail system configured to transmit and receive visual voicemail messages;
• and
• an e-Experience system configured to:
• receive a notification that a user device is in or proximate to a premises,
• determine user data based on the notification,
• generate visual voicemail content comprising the user data and content associated with the premises,
• transmit the visual voicemail content to the visual voicemail system, and
• receive a response from the user device.