Monitoring System for Proactive Service of Devices

An apparatus configured to monitor operation of a device, the apparatus comprising:

• one or more computer processors;
• and
• a computer-readable storage medium comprising instructions for controlling the one or more computer processors to be operable to:
• activate monitoring of the device at a source, wherein the device is coupled to the source to receive power from the source for operation of the device;
• monitor an electrical characteristic of the source coupled to the device;
• capture monitored information of the electrical characteristic from the source when an event occurs at the device;
• and
• correlate the monitored information as being associated with the device, wherein the monitored information is used in an analysis to analyze whether a variance in the monitored information violates a threshold to trigger an indication of a problem in the operation of the device.

A non-transitory computer-readable storage medium containing instructions for monitoring operation of a device, the instructions for controlling a computer system to be operable to:

• activate monitoring of the device at a source, wherein the device is coupled to the source to receive power from the source for operation of the device;
• monitor an electrical characteristic of the source coupled to the device;
• capture monitored information of the electrical characteristic from the source when an event occurs at the device;
• and
• correlate the monitored information as being associated with the device, wherein the monitored information is used in an analysis to analyze whether a variance in the monitored information violates a threshold to trigger an indication of a problem in the operation of the device.