Sales force automation system and method

An integrated sales system comprising:

• a core component configured to execute a multistep sales process, the core component comprising:
• a lead generation subsystem configured to convert a name to a potential customer lead;
• a time with customer subsystem communicatively coupled to the lead generation subsystem and configured to convert a potential customer lead to a buying customer, so as to close a sale;
• an order management subsystem communicatively coupled the time with customer subsystem and configured to prepare a purchase order such that a product or service included in the purchase order matches a product or service sold and submit the purchase order to a back office system;
• and
• a customer retention subsystem communicatively coupled to the order management subsystem and configured to convert an existing customer into a lead, so as to generate repeat sales;
• and
• a support component communicatively coupled to the core component and configured to automate execution of the multistep sales process, preparation of the purchase order, and submission of the purchase order to the back office system and enable a salesperson to mange tasks related to execution of the multistep sales process, preparation of the purchase order, and submission of the purchase order to the back office system.

A method comprising:

• converting a name to a potential customer lead by an integrated sales system;
• converting the potential customer lead to a buying customer by the integrated sales system, so as to close a sale;
• generating a purchase order such that a product or service included in the purchase order matches a product or service sold by the integrated sales system;
• transmitting the generated purchase order to a back office system by the integrated sales system;
• and
• converting an existing customer into a known customer lead by the integrated sales system, so as to generate repeat sales.