Systems and Methods for Self-Service Transactions

A system for facilitating a self-service transaction by a consumer having a mobile communications device in order to obtain a product or service, the system comprising:

• a self-service terminal comprising:
• an output device operable to provide the product or service;
• a control arrangement operable to control the output device;
• and
• a manual input device operable by the consumer to enter a code readable by the control arrangement;
• an application platform accessible by the mobile communications device of the consumer to receive a product or service request from the consumer, the application platform being arranged to forward an authorized transaction code to the mobile communications device of the consumer to enable the consumer to enter the authorized transaction code to the self-service terminal using the manual input device;
• wherein the control arrangement is operable to assign an active status to at least one transaction code for a period of time, compare any code entered on the manual input device during said period of time against the at least one transaction code assigned the active status, and, in response to a successful matching of the code entered on the manual input device to a respective transaction code assigned the active status, activate the output device and remove the active status of the respective transaction code.