Service Method For Customer Self-Service And Rapid On-Boarding For Remote Information Technology Infrastructure Monitoring And Management

A computer-readable storage medium having computer-executable program code stored thereon or therein, execution of the program code resulting in initiating remote managed infrastructure services for a customer infrastructure site, comprising operations of:

• in response to an inquiry from a potential customer, provisioning the potential customer with a remote managed infrastructure services software client;
• using the provisioned software client, performing an automated process to detect specifics of a customer information technology infrastructure;
• in response to the customer confirming the detected specifics of customer information technology infrastructure, configuring a remote managed infrastructure service to monitor and manage all or a subset of the detected and confirmed customer information technology infrastructure.

A system comprising at least one computer coupled with at least one memory containing computer-executable program code stored thereon or therein, the at least one computer being coupled with a data communications network and the execution of the program code resulting in the system providing remote managed infrastructure services for a customer infrastructure site, comprising:

• in response to an inquiry from a potential customer, provisioning the potential customer with a remote managed infrastructure services software client;
• using the provisioned software client, performing an automated process to detect specifics of a customer information technology infrastructure;
• in response to the customer confirming the detected specifics of customer information technology infrastructure, configuring a remote managed infrastructure service to monitor and manage all or a subset of the detected and confirmed customer information technology infrastructure.