Candidate-patch selecting apparatus, computer product, and method

A tangible computer-readable recording medium storing therein a candidate-patch selecting program causing a computer to execute a process comprising:

• detecting a failure of the computer;
• obtaining record information for the computer, recorded at the time when the failure detected at the detecting occurred;
• extracting from the record information obtained at the obtaining, information identifying the failure;
• identifying, based on a database that stores therein patches and respective selection conditions, a patch for which selection conditions are satisfied by the extracted information identifying the failure;
• and
• outputting an identification result acquired at the identifying.

A candidate-patch selecting method comprising:

• detecting a failure of a computer;
• obtaining record information for the computer, recorded at the time when the failure detected at the detecting occurred;
• extracting from the record information obtained at the obtaining, information identifying the failure;
• identifying, based on a database that stores therein patches and respective selection conditions, a patch for which selection conditions are satisfied by the extracted information identifying the failure;
• and
• outputting an identification result acquired at the identifying.