Detailed end-to-end latency tracking of messages

A computer-readable storage medium having computer-executable instructions for determining latency information for processing of electronic messages within an organizational boundary that includes a plurality of messaging servers including legacy servers and latency servers, comprising:

• receiving a message at a latency server;
• determining latency information for any legacy server that is located before the latency server;
• calculating latency information for different components on the latency server that are involved in processing the message;
• storing a portion of the calculated latency information within the message;
• sending the message to another server within the organizational boundary;
• wherein the message includes the latency information for at least the latency server;
• and
• storing latency information in a message tracking log.

An apparatus for latency tracking of messages, comprising:

• a processor and a computer-readable medium;
• an operating environment stored on the computer-readable medium and executing on the processor;
• a network connection that receives a message;
• components that are used to process the message before delivery to a next hop;
• a latency application that is configured to perform tasks, comprising:
• calculating latency information for each of the components on the latency server that are involved in processing the message;
• determining for each of the components whether the calculated latency information exceeds a predetermined threshold;
• and when the latency information exceeds the predetermined threshold storing the calculated latency information for the component within the message;
• and
• sending the message to another server;
• wherein the message includes the latency information for at least the latency server.