Speaker verification-based fraud system for combined automated risk score with agent review and associated user interface

A method for screening an audio for fraud detection, the method comprising:

• providing a User Interface (UI) control capable of:
• receiving an audio;
• comparing the audio with a list of fraud audios;
• assigning a risk score to the audio based on the comparison with a potentially matching fraud audio of the list of fraud audios;
• and
• displaying an audio interface on a display screen, wherein the audio interface is capable of playing the audio along with the potentially matching fraud audio, and wherein the display screen further displays metadata for each of the audio and the potentially matching fraud audio thereon, wherein the metadata includes at least one of a location and incident data of each of the audio and the potentially matching fraud audio.

A computer readable medium containing a computer program product for screening an audio for fraud detection, the computer program product comprising:

• program code for a User Interface (UI) control comprising:
• program code for receiving an audio;
• program code for comparing the audio with a list of fraud audios;
• program code for assigning a risk score to the audio based on the comparison with a potentially matching fraud audio of the list of fraud audios;
• and
• program code for displaying an audio interface on a display screen, wherein the audio interface is capable of playing the audio along with the potentially matching fraud audio, and wherein the display screen further displays metadata for each of the audio and the potentially matching fraud audio thereon, wherein the metadata includes at least one of a location and incident data of each of the audio and the potentially matching fraud audio.