Interactive management of wireless wan (wwan) mobile devices

A method, stored in a memory and executing on a processor in a device, for automatically provisioning or configuring a WWAN communication device using an initial standard protocol and known communication parameters, the method comprising:

• establishing a connection between a WWAN communication device and a carrier server;
• presenting an interactive system from the carrier server to a user on the WWAN communication device;
• selecting provisioning or configuration options at the WWAN communication device;
• forwarding the configuration request to the enterprise management server;
• validating the requesting WWAN communication device based on the identity of the WWAN communication device;
• sending detailed configuration information from the enterprise management server through the carrier server to the WWAN communication device;
• and
• managing the WWAN communication device by the enterprise management server.

An automatic provisioning and configuring system providing standard protocols and a carrier server bridge between a WWAN communication device and an enterprise management server, the system comprising:

• means for providing initial communications between a WWAN communication device and a carrier server;
• means for presenting an interactive provisioning and configuration system to a user;
• means for forwarding the user's configuration requests to an enterprise management server;
• and
• means for returning responses from the enterprise management server to the WWAN communication device.