Dynamic messaging routing and audio-to-text linking for visual voicemail

A system for providing playback of an audio voicemail message corresponding to a visual voicemail message;

• comprising:
• a voicemail system operative
• to receive a voice call directed to a called party device;
• to store an audio voicemail message;
• to send a copy of the stored voicemail message to a transcription service;
• a transcription service operative
• to transcribe the copy of the stored voicemail message into a text-based voicemail message;
• to embed the text-based voicemail message with a unique identification for accessing the stored audio voicemail message;
• to send the text-based voicemail message to the called party device;
• a visual voicemail browser operative
• to receive an instruction from a called party device for playing the stored audio voicemail message at the called party device;
• to query an index map server for an internal message identification associated with the stored audio voicemail message;
• to query an application programming interface using the internal message identification for the stored audio voicemail message;
• to receive the stored audio voicemail message via the application programming interface;
• and
• to play the stored audio voicemail message at the called party device.

A computer readable medium containing computer executable instructions which when executed by a computer perform a method of providing playback of an audio voicemail message corresponding to a visual voicemail message;

• comprising:
• receiving a voice call at a voicemail system directed to a called party device;
• storing an audio voicemail message at the voicemail system;
• sending a copy of the stored voicemail message to a transcription service;
• transcribing the copy of the stored voicemail message into a text-based voicemail message;
• embedding the text-based voicemail message with a unique identification for accessing the stored audio voicemail message;
• sending the text-based voicemail message to the called party device;
• at the called party device, receiving an instruction for playing the stored audio voicemail message at the called party device;
• from the called party device, calling a directory number associated with the unique identification for accessing the stored audio voicemail message;
• and
• in response to calling a directory number associated with the unique identification for accessing the stored audio voicemail message, playing the stored audio voicemail message at the called party device.