SYSTEM AND METHOD FOR MEASUREMENT OF VoIP QoE AND COMPENSATION METHOD
AssigneesElectronics and Telecommunications Research Institute, Kt Corporation
InventorsIlgu JUNG, Eunjin KO, Hyun Chul KANG, Ho Young SONG
Life of this patent
Estimating the term…
Abstract
Provided are a system and a method for measurement voice over Internet protocol (VoIP) quality of experience (QoE), and a compensation method. a method for measuring QoE for a VoIP telephone service in real time, and claiming aftertreatment on the basis of the measurement quality. The present invention measures subjective or objective quality for an actually generated call, and allows the subjective or objective quality to be linked with aftertreatment such as compensation.
Claims13
A system for measurement of voice over Internet Protocol (VoIP) quality of experience (QoE), comprising:
- a QoE analysis unit that receives and analyzes first quality measurement information collected through a predetermined measurement method and second quality measurement information collected through a terminal with respect to voice quality;
- a subscriber management unit that performs subscriber management for aftertreatment on the basis of analysis in the QoE analysis unit;
- and
- an opening/cancelling management unit that collects data to be used for analysis of the second quality measurement information in the QoE analysis unit.
A method for measurement of VoIP QoE, comprising:
- checking a packet inputted through a session for measuring voice quality when a voice quality measurement request signal is inputted;
- measuring a one-way delay value for the corresponding packet when the inputted packet is a first packet;
- calculating a first measurement value on the basis of the measured delay value;
- and
- judging whether or not a quality evaluation value is inputted and providing measured QoE information on the basis of the first measurement value and the quality evaluation value when a second measurement value is inputted.
A compensation method using VoIP QoE, comprising:
- receiving a measurement result value including a first measurement value and a quality evaluation value that are QoE measurement results from a terminal;
- checking the number of compensation claims of the terminal and determining a quality section on the basis of the quality evaluation value;
- and
- generating follow-up action particulars depending on the determined quality section.
Dependencies are inferred from the claim text.