Methods, Systems, and Products for Searching Interactive Menu Prompting Systems
AssigneeAT&T Intellectual Property I, L.P.
InventorDale Malik
Life of this patent
Estimating the term…
Abstract
Methods, systems, and products are disclosed for searching a searchable listing of an interactive menu prompting system. A search request is received, and the search request includes a search term. A query is sent to determine whether the search term occurs within in the searchable listing. A search result is received and communicated to a client.
Claims20
A method for searching an interactive menu prompting system, the method comprising:
- converting an interactive voice response menu of prompts into at least one web page;
- storing the at least one webpage in memory;
- receiving a search request comprising a search term;
- querying whether the search term occurs within the at least one web page;
- and
- receiving a search result of the query.
A system, comprising:
- a processor executing code stored in memory that causes the processor to
- convert an interactive voice response menu of prompts into at least one web page;
- store the at least one webpage in memory;
- receive a search request comprising a search term;
- query whether the search term occurs within the at least one web page;
- and
- receive a search result of the query.
A computer program product comprising a computer readable storage medium storing processor executable computer code for performing a method of searching an interactive menu prompting system, the method comprising:
- converting an interactive voice response menu of prompts into at least one web page;
- storing the at least one webpage in memory;
- receiving a search request comprising a search term;
- querying whether the search term occurs within the at least one web page;
- and
- receiving a search result of the query.
Dependencies are inferred from the claim text.