Program and apparatus for workflow analysis

A computer-readable recording medium storing a workflow analysis program for causing a computer to analyze a flow of work based on the operational state of computer systems,

• wherein the workflow analysis program causes the computer to perform as:
• an update information storage unit which stores update information including an identifier uniquely identifying a business process, an updated time of an updated data set, a set name of the updated data set, and an item name and updated value of a data item updated in the updated data set, the business process involving updates of a plurality of data sets;
• an importance level criteria storage unit which stores a list of important data items which are considered highly important in business from among data items contained in data sets;
• a workflow extractor which generates workflow information by arranging set names of updated data sets in chronological order of updated time, oldest first, for each business process based on the update information stored in the update information storage unit;
• a transition information generator which specifies a transition relation between two continuously updated data sets based on the workflow information generated by the workflow extractor, and generates transition information indicative of a number of appearances of every transition relation;
• an important update extractor which consults the importance level criteria storage unit to extract update information indicating updates of the important data items from among the update information stored in the update information storage unit, and specifies a correspondence relation between a data set and an updated value of an important data item;
• and
• an impact level calculator which acquires the transition information generated by the transition information generator and information of the correspondence relation specified by the important update extractor, calculates an impact level of each transition relation on the business with a predetermined calculation method by using the number of appearances of the each transition relation and updated values corresponding to data sets which are a transition source and a transition destination of the each transition relation, and outputs impact level information indicative of the impact level of every transition relation.