Management Supporting System, Management Supporting Method, and Management Supporting Program

A management supporting method for supporting management of a system to be managed, comprising:

• a step of storing a rule describing a countermeasure corresponding to a state of the system to be managed;
• a countermeasure execution step of monitoring a state of the system to be managed, executing for the system to be managed a countermeasure corresponding to the state of the system to be managed based on the rule stored in the rule storage section and, in the case where an instruction is input from an operator through an input/output section which displays a screen operable by the operator and receives as an input an instruction from the operator,
• executing a countermeasure for the system to be managed according to the instruction;
• a step of storing, in the same format, the operation of the countermeasure execution means executed according to the rule stored in the rule storage section and operation of the countermeasure execution means executed according to the instruction from the operator as logs;
• and
• an unresolved state display control step of displaying on the input/output section based on the logs stored in the log storage section a screen presenting information presenting a state which has occurred in the system to be managed and the problem solution for which has not yet been completed.

A management supporting program for supporting management of a system to be managed, allowing a computer to execute:

• processing of storing a rule describing a countermeasure corresponding to a state of the system to be managed;
• countermeasure execution processing of monitoring a state of the system to be managed, executing for the system to be managed a countermeasure corresponding to the state of the system to be managed based on the rule stored in the rule storage section and, in the case where an instruction is input from an operator through an input/output section which displays a screen operable by the operator and receives as an input an instruction from the operator,
• executing a countermeasure for the system to be managed according to the instruction;
• processing of storing, in the same format, the operation of the countermeasure execution means executed according to the rule stored in the rule storage section and operation of the countermeasure execution means executed according to the instruction from the operator as logs;
• and
• unresolved state display control processing of displaying on the input/output section based on the logs stored in the log storage section a screen presenting information presenting a state which has occurred in the system to be managed and the problem solution for which has not yet been completed.

A management supporting system for supporting management of a system to be managed, comprising:

• a rule storage unit configured to store a rule describing a countermeasure corresponding to a state of the system to be managed;
• an input/output unit configured to display a screen operable by an operator and receives as an input an instruction from the operator;
• countermeasure execution unit configured to monitor a state of the system to be managed, executing for the system to be managed a countermeasure corresponding to the state of the system to be managed based on the rule stored in the rule storage unit and, in the case where an instruction is input to the input/output unit from the operator, execute a countermeasure for the system to be managed according to the instruction;
• a log storage section configured to store, in the same format, the operation of the countermeasure execution unit executed according to the rule stored in the rule storage unit and operation of the countermeasure execution unit executed according to the instruction from the operator as logs;
• and
• unresolved state display controller configured to display on the input/output unit based on the logs stored in the log storage unit a screen presenting information presenting a state which has occurred in the system to be managed and the problem solution for which has not yet been completed.