Prescription management system

A computer implemented method for the automated processing of an order for at least one medical prescription, the method comprising:

• receiving said order, wherein said order is received through a predefined communication channel;
• assigning said order to at least one queue, wherein said queue is selected from a plurality of queues;
• tracking by the computer system the order through said plurality of queues and a length of time the order spends within any one queue;
• providing a predetermined level of access to at least one of the plurality of queues by a user responsive to a profile assigned to the user;
• determining by the computer system whether the length of time said order spends in any one queue exceeds a predefined value, and whether the predetermined value is exceeded, transmitting an alert a user;
• and
• processing by the computer system said order comprising executing actions by the computer to process said order from at least one initial queue to a final queue, through at least one intermediate queue, wherein said final queue results in said order shipped to a recipient of said order.

A computer implemented method for the automated processing of an order for at least one medical prescription, the method comprising:

• receiving said order, wherein said order is received through a predefined communication channel;
• assigning said order to at least one queue, wherein said queue is selected from a plurality of queues;
• applying at least one protocol to said order to progress said order toward a final queue;
• reviewing said order after at least one protocol has been applied.
• analyzing said order to determine whether the at least one protocol is to be applied;
• resolving the at least one protocol when applied against at least one database;
• and
• repeating said steps of analyzing said order to determine whether the at least one protocol applies and resolving the at least one protocol against the at least one database until resolved;
• tracking by the computer system the order through said plurality of queues and a length of time the order spends within any one queue;
• providing a predetermined level of access to at least one of the plurality of queues by a user responsive to a profile assigned to the user;
• determining by the computer system whether the length of time said order spends in any one queue exceeds a predefined value, and whether the predetermined value is exceeded, transmitting an alert a user;
• and
• processing by the computer system said order comprising executing actions by the computer to process said order from at least one initial queue to the final queue, through at least one intermediate queue, wherein said final queue results in said order shipped to a recipient of said order.