System and method for providing personalized reverse 911 service
AssigneeOoma, Inc.
InventorsToby Farrand, Todd Krein, Jeff Peck
Life of this patent
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Abstract
Systems and methods for providing personalized reversed 911 services are provided. In accordance with exemplary embodiments, a 911 call indication is received. This 911 call indication triggers a review of at least one reverse 911 profile associated with media gateway device initiating the 911 call. One or more call treatments to be performed based on the reverse 911 profiles are determined. Instructions for performing the one or more call treatments may then be generated and forwarded to one or more appropriate components.
Claims20
A method for providing personalized reversed 911 services, comprising:
- receiving a 911 call indication;
- reviewing a reverse 911 profile associated with a media gateway device initiating the 911 call;
- determining one or more call treatments to be performed based on the reverse 911 profile;
- and
- providing instructions for performing the one or more call treatments.
A system for providing personalized reverse 911 service, comprising:
- a profile database containing at least one reverse 911 profile, the reverse 911 profile comprising one or more call treatments;
- a reverse 911 management module configured to review the reverse 911 profile associated with a media gateway device initiating the 911 call to determine the one or more call treatments to be performed based on the reverse 911 profile;
- and
- a communication module configured to provide instructions for performing the one or more call treatments.
A machine readable medium having embodied thereon a program, the program providing instructions for a method for personalized reversed 911 services, the method comprising:
- receiving a 911 call indication;
- reviewing a reverse 911 profile associated with a media gateway device initiating the 911 call;
- determining one or more call treatments to be performed based on the reverse 911 profile;
- and
- providing instructions for performing the one or more call treatments.
Dependencies are inferred from the claim text.