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US 2009/0196405 A1Published application
Ivr to sms text messenger
AssigneeAT&T Intellectual Property I, L.P. (formerly known as SBC Knowledge Ventures, L.P.)
InventorJohn Patrick Romeo
Life of this patent
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Abstract
A method is disclosed that includes receiving a selection of an interactive voice response (IVR) option. The method also includes receiving, at an IVR system, a first spoken message. The first spoken message is translated, at a translator, into a short message service (SMS) text message.
Claims20
A method, comprising:
- receiving a selection of an interactive voice response (IVR) option, wherein
- the selection of the IVR option is detected at a first
- telecommunications terminal;
- receiving, at an IVR system, a first spoken message;
- and
- translating, at a translator, the first spoken message into a short message service (SMS) text message.
3 more elements
A computer-readable storage medium comprising:
- instructions, executable by a computer, to receive a selection of an interactive voice response (IVR) option, wherein the selection of the IVR option is receivable from a first telecommunications terminal;
- instructions, executable by the computer, to activate an IVR system in response to receiving the selection of the IVR option;
- instructions, executable by the computer, to receive a spoken message;
- instructions, executable by the computer, to translate the spoken message into a short message service (SMS) text message.
1 more element
A system, comprising:
- a short message service (SMS) gateway to receive a selection of an interactive voice response (IVR) option, wherein the selection of the IVR option is responsive to a first telecommunications terminal;
- an IVR system to receive a spoken message, wherein the IVR system is activated in response to receiving the selection of the IVR option at the SMS gateway;
- and
- a translator to translate the spoken message into an SMS text message,
- a wireless interface to transmit the SMS text message to a second telecommunications terminal via a wireless network.
2 more elements
Dependencies are inferred from the claim text.