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US 2008/0292086 A1Published application
Call programming apparatus and method
AssigneeSBC Properties, L.P.
InventorsEileen Cecilia Schwab, Gayle Roberta Ekstrom, Gisele Arlette Marcus, Edward Alan Ossello
Life of this patent
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Abstract
A method of routing incoming telephone calls and programming routing options and apparatus that allows incoming calls to be routed according to various criteria programmed by a subscriber.
Claims24
A call programming method for establishing a customer profile for processing subsequently received calls to a subscriber, the method comprising:
- in response to a received subscriber data entry;
- entering one of
- a one number programming routine,
- a sequential number programming routine, and
- a simultaneous number programming routine;
- receiving subscriber entries defining the processing of subsequently received calls to the subscriber to establish the customer profile;
- and
- storing the customer profile for subsequent access when processing calls for the subscriber.
5 more elements
Dependencies are inferred from the claim text.