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OwnerJonathan S. Weisberg, Michael McCarthy +2inventors
InventorsJonathan S. Weisberg, Michael McCarthy, Donna Cohen, Jim Van Baalen
Estimating the term…
Systems and methods of providing interactive online communication are described. A chat enabled communication is transmitted over a network to a user via a browser hosted on a user terminal, wherein the communication is provided to the user in association with search results at least partly in response to a search query from the user, and wherein the communication includes a chat control. A connection is made between a chat server and a chat interface associated with the communication, wherein the chat interface including a text entry and display area, and wherein the connection is made after the user has activated the chat control and/or taken an action that satisfies a first chat connection rule. A chat agent is then connected to the chat interface in order to participate in a chat session.
A method of providing interactive online communication, the method comprising:
A method of providing interactive online communication, the method comprising:
A system configured to provide interactive online communication, the system comprising:
A method of providing interactive online communication, the method comprising:
The method as defined in claim 31, wherein the first condition relates to availability of a human agent to chat with the user.
Dependencies are inferred from the claim text.