System and Method for Enabling Decision Activities in a Process Management and Design Environment

A method for providing decision activities in a business process management environment, said method comprising:

• defining a process that contains one or more activities linked by transitions;
• receiving an identification of process-relevant data of said process to be presented to one or more end users;
• presenting said one or more end users with said relevant data and a set of possible options for said activities in a process instance;
• receiving one or more decisions that select at least one of said set of possible options wherein said decisions determine the transitions through which the process instance will follow;
• capturing said one or more decisions taken by the end users over a period of time, said decisions based on the set of possible options;
• and
• generating a suggestion based on said decisions and providing said suggestion to said end users.

A computer readable medium having instructions stored thereon which when executed by one or more processors, cause a system to:

• define a process that contains one or more activities linked by transitions;
• receive an identification of process-relevant data of said process to be presented to one or more end users;
• render said relevant data and a set of possible options for said activities in a process instance to said one or more end users;
• receive one or more decisions that select at least one of said set of possible options wherein said decisions determine the transitions through which the process instance will follow;
• capture said one or more decisions taken by the end users over a period of time, said decisions based on the set of possible options;
• and
• generate a suggestion based on said decisions and providing said suggestion to said end users.