Vendor management system and process
AssigneeHartford Fire Insurance Company
InventorsTracie L. Cloutier, Susan B. Gray, Jeanne T. Peckham, Donald R. Pierce
Life of this patent
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Abstract
Disclosed is a novel vendor management system and method that enables one or more parties to assign various types of files to one or more other parties for review and processing. Multiple business clients are able to refer a variety of files to a select group of vendors having expertise in a particular business or process. Further, the present invention provides a robust and flexible platform to support diverse referrals and workflow needs as well as access to referred files by the vendor, client, and adverse party.
Claims25
A system for managing and distributing a plurality of files to at least one vendor from at least one client, said system comprising:
- a data storage module for storing information associated with said plurality of files;
- a computing system, in communication with said data storage module, said at least one vendor, and said at least one client, said computing system having a processor configured to transmit a set of files using a communication module from said client to said vendor for processing by said vendor and to provide access to materials relevant to said transmitted files to both said client and said vendor;
- and
- wherein specific vendors are selected for receiving specific files at least in part based on data provided by said client to said system.
A system for managing a plurality of files distributed to at least one vendor from at least one client wherein said files comprise at least some materials related to said client seeking compensation from at least one adverse party, said system comprising:
- a data storage module for storing information associated with said plurality of files;
- a computing system, in communication with said data storage module, said at least one vendor, said at least one adverse party, and said at least one client, said computing system having a processor configured to transmit a set of files using a communication module between said client, said adverse party, and said vendor for processing by at least said vendor and said adverse party, and to provide access to materials relevant to said transmitted files to said client, said vendor, and said adverse party;
- and
- wherein specific vendors are selected for receiving specific files at least in part based on data provided by said client to said system, and at least in part based on said adverse party involved.
A computer implemented method for managing a plurality of files distributed to at least one vendor from at least one client wherein the files comprise at least some materials related to the client seeking compensation from at least one adverse party, the method comprising:
- identifying by the client relevant file parameters necessary for processing by the vendor;
- determining by the client the likelihood of a desired outcome resultant from file processing by the vendor based on at least the relevant file parameters and the adverse party parameters involved;
- determining by the client which files to send to which of the at least one vendor based at least in part on the determined likelihood of a desired outcome resultant from file processing;
- sending of the files by the client to the vendor as determined by the client;
- and
- receiving files from the client and processing the files by the vendor.
Dependencies are inferred from the claim text.