Intelligent telephone set
AssigneeVerizon Business Global LLC
InventorHack KIM
Life of this patent
Estimating the term…
Abstract
An intelligent telephone set is disclosed that includes a caller-ID circuit that extracts a call identifier from an incoming call. A call processing circuit in communication with the caller-ID circuit assigns the incoming call to a caller category associated with the call identifier. Subsequently, it selects a call processing action corresponding to the caller category and processes the incoming call using the selected call processing action. The intelligent telephone set allows users to set criteria for receiving and processing calls based on CID data. One such call processing action is to use CID data to forward an incoming call to a predetermined location.
Claims38
1-15. (canceled)
In a telephone set having a database, an instruction set, and a graphical user interface including a display and a data entry device, a method comprising:
- extracting a caller identifier from an incoming call;
- assigning the incoming call to a caller category based on the caller identifier;
- selecting a call processing routine corresponding to the assigned caller category;
- processing the incoming call in accordance with the selected call processing routine;
- recording the caller identifier, the caller category, and at least one caller statistic in the database;
- retrieving a set of menu entries from a menu on the display, wherein the menu entries include at least an option for modifying the database and an option for sorting a plurality of records in the database, one record including at least one of the caller identifier, the caller category, or the at least one caller statistic;
- receiving a selection of one menu entry from the set of menu entries on the display using the data entry device;
- if the selected menu entry is the option for modifying the database, modifying at least one of the plurality of records in the database;
- if the selected menu entry is the option for sorting the plurality of records in the database, sorting the plurality of records;
- and
- if the selected menu entry is other than the option for modifying the database and the option for sorting the plurality of records, performing the programmable operation represented by the selected menu entry.
A computer readable medium that stores computer executable instructions for:
- extracting a call identifier from an incoming call;
- assigning the incoming call to a caller category based on the call identifier, the caller category being one of a plurality of caller categories;
- selecting a call processing routine corresponding to the assigned caller category from a plurality of call processing routines;
- processing the incoming call in accordance with the selected call processing routine;
- and
- recording the call identifier, the caller category, and at least one call statistic in the database.
Dependencies are inferred from the claim text.