Obtaining user assistance
AssigneeSearete LLC
InventorsEdward Jung, Royce Levien, Mark Malamud, John Rinaldo
Life of this patent
Estimating the term…
Abstract
An apparatus, device, method, computer program product, and system that obtains an end user assistance for an identified item within a geographic locale.
Claims90
A method comprising:
- a) identifying an item having a presence within a geographic locale in response to a signal indicative of the item;
- and
- b) obtaining an end user assistance corresponding to the item having a presence within a geographic locale.
A method comprising:
- a) receiving a signal indicative of an item having a presence within a geographic locale;
- b) identifying the item having a presence within a geographic locale in response to the signal indicative of an item;
- and
- c) obtaining an end user assistance corresponding to the item having a presence within a geographic locale in response to the identification of the item.
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A computer program product encoding a computer program for executing on a computer system a computer process, the computer process comprising:
- a) receiving a signal indicative of an item having a presence within a geographic locale;
- b) identifying the item in response to the signal indicative of an item;
- and
- c) obtaining an end user assistance corresponding to the item.
A system comprising:
- a) a computing device operable to receive a signal indicative of an item having a presence within a geographic locale;
- and
- b) instructions that when executed on the computing device cause the computing device to:
- (i) receive the signal indicative of an item having a presence within a geographic locale;
- (ii) identify the item having a presence within a geographic locale in response to the signal indicative of an item;
- and
- (iii) obtain an end user assistance corresponding to the item having a presence within a geographic locale.
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A method comprising:
- a) receiving a signal indicative of an aspect of an item having a presence within a geographic locale;
- b) identifying the item in response to the signal indicative of an aspect of an item having a presence within a geographic locale;
- and
- c) obtaining the user assistance corresponding to the aspect of the item.
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A method implemented in a computing device, the method comprising:
- a) allowing a detector to generate a signal indicative of an item having a presence within a geographic locale;
- and
- b) waiting while the computing device
- (i) receives the signal indicative of the item,
- (ii) identifies the item in response to the signal,
- (iii) acquires an end user assistance corresponding to the item, and
- (iv) delivers the end user assistance corresponding to the item;
- and
- c) receiving the end user assistance.
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Dependencies are inferred from the claim text.