Method and system for providing intelligent network management
OwnerNorman D. Geddesinventor
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Abstract
A network management system and method is disclosed for providing an intelligent decision support system for assisting human operators monitor, maintain, and diagnose and solve problems with a network. According to one embodiment, a system and method is provided that uses a partial order planner and a knowledge base to implement intelligent decision support using knowledge stored as plan and goal graphs, concept graphs, and/or scripts.
Claims26
1-23. (canceled)
A method for providing decision support in a network, the method comprising:
- monitoring actions received by a network management console from a plurality of network operators;
- using the actions to determine an intent of a human network operator using an inference engine coupled to a knowledge base;
- and
- updating a network management console display based on the determined intent by using active, goal-directed planning.
A decision support system for managing a communications network, the system comprising:
- a knowledge base including expert knowledge about communication networks;
- an inference engine coupled to the knowledge base, the inference engine determining the intent of at least one network operator;
- a network management system that monitors a communications network, collecting data from a plurality of network devices and network operators;
- and
- a graphical user interface system that displays information regarding the communications network;
- wherein the information displayed by the graphical user interface system is modified:
- based on the determined intent of the network operator;
- and
- by displaying information deemed most pertinent to a network operator's goals and plans.
A network management system comprising:
- a plurality of intelligent agents, each of the agents including:
- a knowledge base including expert knowledge about communication networks;
- an inference engine coupled to the knowledge base, the inference engine including a partial order planner;
- a network management system that monitors a communications network, collecting data from and distributing data to a plurality of network devices and network operators;
- and
- a graphical user interface system that displays information regarding the communications network;
- wherein the information displayed by the graphical user interface system is modified:
- based on a determined intent of a network operator;
- and
- by displaying information most pertinent to network operator's goals and plans.
Dependencies are inferred from the claim text.