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US 2003/0233277 A1Published application
System and method for issuing, tracking, fulfilling and analyzing rainchecks
OwnerDavid Saunders, Karen Koewler +1inventors
InventorsDavid Saunders, Karen Koewler, Nicholas Schwendeman
Life of this patent
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Abstract
An automated system issues and tracks the fulfillment of rainchecks given to customers when an advertised promotion is out-of-stock.
Claims13
A method for creating a raincheck, comprising the steps of:
- a) establishing a database having a raincheck table having fields for a customer identifier and a raincheck identifier;
- b) creating a raincheck template associated with said database;
- c) locating an input and display station in a retail store, said station being connected to said database for data transmission therebetween;
- d) locating a printer in the retail store in data connection with said station;
- e) at said input and display station, accessing said database and creating a new record and assigning said new record a raincheck identifier;
- f) entering a customer identifier into said new record;
- g) from said station, sending a command to said database to print a raincheck to said printer using said raincheck template and inserting into said template data associated with said raincheck identifier.
4 more elements
A method for fulfilling a raincheck, comprising the steps of:
- a) establishing a database having a raincheck table having fields for a customer identifier and a raincheck identifier;
- b) issuing a raincheck to a customer for an out-of-stock product and storing a record for said raincheck in said database;
- c) creating a notice template for advising the customer that the product has been stocked by generating a message, said notice containing a field for the identity of the product, said field being linked to said raincheck table;
- d) generating a notice by populating said template with the product identifier from the raincheck table;
- e) providing said notice to the customer.
2 more elements
Dependencies are inferred from the claim text.