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US 2003/0068029 A1Published application
User invoked directed outdial method and apparatus
AssigneeAspect Communications Corporation
InventorStephen McFarland
Life of this patent
Estimating the term…
Abstract
A method includes receiving an inbound call from a caller to a device. A plurality of outbound calls are initiated from the single device based on information received from the inbound call.
Claims45
A method comprising:
- receiving an inbound call from a caller to a device;
- and
- initiating a plurality of outbound calls from the single device based on information received from the inbound call.
A method comprising:
- initiating a plurality of parallel and independent outbound calls from a device;
- and
- detecting which called parties answer the plurality of parallel and independent outbound calls.
A device comprising:
- an inbound communication system that receives an inbound call from a caller to a single device;
- and an outbound communication system that initiates a plurality of outbound calls from the single device based on information received from the inbound call.
A device comprising:
- an outbound communication system that initiates a plurality of parallel and
- independent outbound calls from a device, and detects which called parties answer the plurality of parallel and independent outbound calls.
A computer readable medium having instructions which, when executed by a processing system, cause the system to:
- receive an inbound call from a caller to a device;
- and
- initiate a plurality of outbound calls from the device based on information received from the inbound call.
A computer readable medium having instructions which, when executed by a processing system, cause the system to:
- initiate a plurality of parallel and independent outbound calls from a device;
- and
- detect which called parties answer the plurality of parallel and independent outbound calls.
A device comprising:
- means for receiving an inbound call from a caller to a device;
- and
- means for initiating a plurality of outbound calls from the device based on information received from the inbound call.
A device comprising:
- means for initiating a plurality of parallel and independent outbound calls from a device;
- and
- means for detecting which called parties answer the plurality of parallel and independent outbound calls.
Dependencies are inferred from the claim text.