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OwnerKazutoshi Iyonaga, Akira Mizuguchi +3inventors
InventorsKazutoshi Iyonaga, Akira Mizuguchi, Emi Suzuki, Yoshiyuki Miyashita, Akira Hori
Estimating the term…
When a client needs to repair an apparatus, a person in charge for transportation in a sales company visits the client to receive the apparatus. The sales company repairs the apparatus. When the sales company cannot repair the received apparatus, the sales company commissions the apparatus to a third party. The sales company returns the repaired apparatus to the client. A system for managing this service has a database which registers information on apparatuses held by said client even for those apparatuses which are to be repaired at different sections; and a server which accepts a repair request made by each client, acquires information on the apparatus to be repaired by referring to said database and executes a processes of receiving the apparatus, repairing the apparatus, and returning the repaired apparatus to said client.
An apparatus repairing method for executing a repair service of registering clients and apparatuses held by said clients in a database, receiving an apparatus to be repaired designated by a client and delivering said apparatus to be repaired after repair in accordance with a request made by said client, comprising:
A repair service provision assisting system for executing a repair service of receiving an apparatus to be repaired from a client repairing said apparatus to be repaired and delivering said repaired apparatus to said client in accordance with a request made by said client, comprising:
Dependencies are inferred from the claim text.