System and method for web presentation utilizing voice, voice-over, text, streaming images and escorted browsing, in real time

A method of providing a real time interactive environment, over the Internet, between an agent and a client, comprising:

• creating images of a product, the images including at least one of a panorama view image, a 3-D movie and a magnified image frame;
• providing a call center services for real time, bi-directional communication between the agent and the client,
• combining the product image with recorded voiceover, the voiceover further describing the product;
• pushing onto the client computer an alternative product, wherein the agent and the client view the alternative product simultaneously;
• and
• receiving client input.

A method of creating a panorama image comprising:

• obtaining digital photos from an image source;
• stitching digital photos to create a panorama image;
• compressing the panorama image;
• recording voiceover related to the panorama image;
• and
• associating the panorama image with a call center module, wherein the call center provides bi-directional, real time communication between an agent and a client viewing the panorama image.

A method of creating a 3-D movie comprising:

• obtaining a plurality of digital photos from an image source;
• combining the plurality of digital photos to create a 3-D movie;
• compressing the 3-D movie;
• recording voiceover related to at least one frame of the 3-D movie;
• and
• associating the 3-D movie with a call center module, wherein the call center provides bi-directional, real time communication between an agent and a client viewing the 3-D movie.

A method of creating a magnified view of an image comprising:

• obtaining a digital photo from an image source;
• obtaining a user input defining a background image size and a magnified image size;
• creating a magnified image corresponding of at least a part of the background image frame;
• combining an image file comprising of the magnified image and the background image with recorded voiceover;
• and
• associating the image file with a call center module, wherein the call center provides bi-directional, real time communication between an agent and a client simultaneously viewing the image file.

A system for providing a real time interactive environment, over the Internet, between an agent of an online retailer and a client, comprising:

• means for creating images of a product of the online retailer, the images including at least one of a panorama view image, a 3-D movie and a magnified image frame;
• means for providing a call center services for real time, bi-directional communication between the agent and the client,
• means for combining the product image with recorded voiceover, the voiceover further describing the product;
• means for providing means by which the agent can push onto the client computer an alternative product, wherein the agent and the client view the alternative product simultaneously;
• means for providing means for the retailer to receive client input;
• and
• means for providing a web server for hosting the created image of the product of interest and hosting the call center.

A system for providing a real time interactive environment, over the Internet, between an agent and a client, comprising:

• means for creating images of a product, the images including at least one of a panorama view image, a 3-D movie and a magnified image frame;
• means for providing a call center services for real time, bi-directional communication between the agent and the client,
• means for combining the product image with recorded voiceover, the voiceover further describing the product;
• means for providing means by which the agent can push onto the client computer an alternative product, wherein the agent and the client view the alternative product simultaneously;
• and
• means for providing means for receiving client input.

A computer program product embodied in a computer readable medium for creating a panorama image comprising:

• code means for obtaining digital photos from an image source;
• code means for stitching digital photos to create a panorama image;
• code means for compressing the panorama image;
• code means for recording voiceover related to the panorama image;
• and
• code means for associating the panorama image with a call center module, wherein the call center provides bi-directional, real time communication between an agent and a client viewing the panorama image.

A computer program product embodied in a computer readable medium for creating a 3-D movie comprising:

• code means for obtaining a plurality of digital photos from an image source;
• code means for combining the plurality of digital photos to create a 3-D movie;
• code means for compressing the 3-D movie;
• code means for recording voiceover related to at least one frame of the 3-D movie;
• and
• code means for associating the 3-D movie with a call center module, wherein the call center provides bi-directional, real time communication between an agent and a client viewing the 3-D movie.

A computer program product embodied in a computer readable medium for creating a magnified view of an image frame comprising:

• code means for obtaining a digital photo from an image source corresponding to a selected image frame;
• code means for obtaining a user input defining a background image size and a magnified image size;
• code means for creating a magnified image corresponding to the selected image frame;
• code means for combining the selected image frame with recorded voiceover;
• and
• code means for associating the selected image with a call center module, wherein the call center provides bi-directional, real time communication between an agent and a client viewing the selected image frame.