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AssigneeInternational Business Machines Corporation
InventorsBrent L. Davis, Reza Ghasemi, Susan M. Hill, Tracy Kong, John R. Lauria, Vanessa V. Michelini
Estimating the term…
A method for correcting ambiguations in directory assistance systems includes the steps of receiving and processing a directory assistance request from a caller. If the processing results in an ambiguation of at least two names, audio information is provided to the caller. The audio information includes, at least in part, playback of an audio recording of at least one person included in the ambiguation. The audio playback helps the caller resolve the ambiguation. A voice activated directory assistance system having structure for resolving ambiguations is also disclosed.
A method for correcting ambiguations in directory assistance systems, comprising the steps of:
A directory assistance system, comprising:
A machine readable storage, having stored thereon a computer program for correcting ambiguations in a directory assistance system, said computer program having a plurality of code sections executable by a machine for causing the machine to a perform the steps of:
Dependencies are inferred from the claim text.